Frequently Asked Questions
Everything you need to know about your tech upgrades.
What kind of warranty comes with my electronics?
All Board products include a standard 12-month manufacturer warranty covering hardware defects. Extended protection plans are available at checkout for additional peace of mind.
How long does shipping take for high-value components?
Orders are processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available for delivery within 1-2 business days with full tracking and insurance.
What is your return policy for opened devices?
We offer a 30-day return policy. While unopened items receive a full refund, opened electronics may be subject to a 15% restocking fee if they are not defective.
Do you offer technical support for setup?
Yes, our dedicated support team is available via live chat and email to assist with initial setup, driver installations, and troubleshooting for all hardware purchased from our store.
Are your products compatible with international power standards?
Most of our electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support to confirm plug types and voltage compatibility.
How can I track the status of my order?
Once your order ships, you will receive an email containing a tracking number and a link to our real-time tracking portal where you can monitor your package's journey.